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Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Return Condition
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 
Return Process
To start a return, you can contact us at If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 


We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at and send your item to our fulfillment center on the address.

Return Shipping Cost

If product is damaged, defective or wrong item we will fully bear shipping cost


We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at

Besides You can call 0161 745 8368 to this number and can contact us with our business address here Flat 6, Stowell House, SALFORD, Greater Manchester M5 5GH, UK

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